Office manager Shannon Majors is an integral member of the Sevenish Law legal team, responsible for a broad range of important duties.
As the firm’s principal paralegal, Shannon is the primary contact person for many clients. At the beginning of a case, she conducts intake interviews to gather important information from clients. She then maintains contact with clients by updating them on case developments and answering any questions they may have.
In addition, Shannon is in charge of the firm’s marketing and all aspects of keeping the office running as efficiently as possible.
An Indianapolis native, Shannon received her A.A. degree in paralegal studies (with honors) from Ivy Tech in 2006 and a B.A. from Indiana University in 2008. She also received a business certificate from Kelly School of Business in 2008. She worked at another law firm before joining SevenishLaw in 2009.
“There are a lot of things I love about my job,” she says. “The thing I like best is when we’re able to finally resolve someone’s case and help them.”
Oftentimes, she provides emotional and psychological support to clients in need who are often somewhat frightened of what may lie ahead, according to Shannon.
“I try to make it as easy as possible for people because they don’t know what to expect. We do, because we do it every day,” she says. “I try to make sure they understand why certain things have to be done the way that they are. They have so many questions and they need someone who’s going to be there to give them the answers.”
Shannon keeps up to date on professional developments as an active member of the National Federation of Paralegals.